Shipping policy

SHIPPING AND DELIVERY

All shipping will be charged based on customer selection of either FedEx, USPS, or customer pick-up options. For shipping costs for multiple destination addresses, drop shipments, or bulk orders please inquire. Any stated delivery date is an estimate and we accept no liability for failure to deliver within that estimated time due to the customization of the work. Shipping costs are the best estimates provided by our shipping partners and are accurate the majority of the time, but we reserve the right to add shipping charges to your order when the estimate is more than 5% low. If you are shipping to a military base or diplomatic location, you'll be using an APO, FPO, or DPO address. APO stands for Army Post Office and is associated with Army or Air Force installations. FPO stands for Fleet Post Office and is associated with Navy installations and ships FedEx Smart Post and USPS and is not a day-definite service and not eligible for tracking or money-back guarantee.

All shipments are insured. However, we are unable to accept any liability for goods damaged in transit unless the customer advises us in writing within 7 days of the delivery of the goods and provides evidence of the damage in transit. Including photographs of transit good damage must be submitted at the time of claim.