Loved having a proof before they were engraved so I could see exactly how they would look
One glass arrived intact - one glass arrived with the stem broken. The engraving was pretty good, however not all of the prescribed words were engraved.
Also, due to the length of time it took to produce and arrive, I dont have enough time now to get a replacement.
I did order some additional engraved glasses from a different site - these arrived very quickly and also sent me replacements for a couple that were incorrect.
This is my first order and so glad I found this company. Very good quality and quick service. I will order again.
They were the perfect gift. the recipient loved them! I will order from you guys again!
The design is a bit pale and light. I thought it would be bolder. Otherwise, it is good.
I would have preferred the image to be at least 50 percent larger and the font a more noticeable color if possible. To the casual observer, there's nothing special about this glass. You have to hold it quite close to make out the text and image, which diminishes its value considerably. Only a couple weeks in and it's already got scratches. For $35, I expected a lot more.
Hello guys I have been trying to get a hold of a customer representative to sort out my issue with my order but no one has gotten back to me. I tried leavinf a voicemail, email, and the fake chat bot service. Please someone contact me!
The worse engraving I have ever seen. It is like a blob of engraving. No defination.
Very blessed with service and end product. I appreciated the additional layer of scrutiny in the picture I initially sent in. The laser etched image on the whisky glasses turned out great! Pricing too is reasonable.
I placed an order for glasses to commemorate the end of an assignment with a fantastic group of people. I requested a proof prior to production, and they were very responsive to the small change I asked for. The finished product was absolutely perfect and made for a wonderful parting gift. Thank you!
The mugs are fine, but the engraving leaves a lot to be desired. Not only is it a very superficial etching, but it's very uneven, some parts of our logo are barely even etched on. Worst of all, the logo is pixelate. If the issue was needing a higher quality image, I wish I was informed as I would have easily been able to provide it. Will most likely find another vendor next time.
The glasses are fine but the engraving was incomplete. An important date was left off which impacts the sentiment behind the engraving. A big bummer.
One of the glasses I received was completely shattered
My order took considerably longer to receive and the glasses do not accommodate 16 ounces of beverage. A typical 16 ounce glass has roughly an 18 ounce capacity to leave room for movement. These glasses hold roughly 14-15 ounces of beverage with no allowance for movement. I attempted to put 16 ounces in the glass and spilled roughly 1-2 ounces. It was undersized.
That being said, the glass itself seems to be of quality manufacturing and the engraving is satisfactory.
It took over a month to receive my coffee mugs making the gift late. The company did not communicate with me. The only reason I knew when the late deliveey would take place was because I called & emailed them. Upon calling, I was told for the first time the reason for the delay. It's the companies responsibility to notify the customer, not keep customers in the dark. They offered me no refund.
When I finally received the mugs, I was disappointed with the etching on one of the two mugs. The quality was not as expected.
I love them! My guy just smiled he loves his gift. Thank you! I wish I made the engraving darker. But I enjoy the mug and shot glasses. Customer service is amazing. Over the phone and through email. And they boxed them lovely. So they wouldn't get damaged.
I love them! My guy just smiled he loves his gift. Thank you! I wish I made the engraving darker. But I enjoy the mig and shot glasses. Customer service is amazing. Over the phone and through email. And they boxed them lovely. So they wouldn't get damaged.
Our first order was so nice that family members wanted more and we had to order again. Excellent products and workmanship.
The inscription was done very well and as instructed. Pint glass is quality and sturdy. No issues with my order and delivery.
The coupe glasses were exactly what we were looking for, and the engravings turned out great. Customer support was incredibly helpful in getting our glasses to us in time for New Years even though we placed the order 10 days in advance. Thanks a lot!
I purchased 2 glasses as Christmas gifts. The quality is amazing, the recipients were very pleased. I went with this company because they had some of the best reviews. They were communicative about everything as well. Great products and great customer service. Will be ordering from here again!
I didn't love the placement of the engraving on the cup and wish I had been informed it would be placed where it was
Selection was excellent, ordering process was very smooth, and the result was outstanding. Highly recommend!
After ordering from a different company and having unrecognizable etching, I reached out to Quality Glass to see if my ihmages could actually work. The results are awesome!
After ordering from a different company and having unrecognizable etching, I reached out to Quality Glass to see if my ihmages could actually work. The results are awesome!
