Reviews

Based on 379 reviews
83%
(316)
7%
(26)
2%
(9)
2%
(8)
5%
(20)
Look great, fast service

Ordered 6 Pub glasses as a gift for friend. The engraving had images and text and looks great. Also appreciate the great phone support when ordering and prompt delivery.

Better then expected

I really love the rock glasses that Quality Glass Engraving made. Tom from customer service was very helpful with my design questions. You don't always know what to expect just by looking at pictures. But, I was pleasantly surprised. My son and his friends will get to enjoy these rock glasses well passed his bachelor weekend. Now everyone involved will have a memento of his bachelor party. I can't wait for all of them see how cool these are.

Great quality

I received my order for engraved shot glasses. I was very happy with the weight and quality of the glasses, especially since these are gifts for family.

Nothing but great

They were very responsive and told me that my original picture was not going to look good and showed me. (They were very right haha) so I uploaded another photo and I couldn’t have been happier with the product and timing.

Class

Beautiful glass and etching

Mugs turned out Perfect

Ordered 5 17oz mugs and they are perfect. Will be shopping here again!

Expectations Exceeded

With fingers crossed I entrusted a set of two wine glasses with two artistic designs by my granddaughter; one on each side of the glasses to be engraved. Absolutely amazing and beautiful!

Custom engraved glasses.

Our glasses came out great, came quickly and well packaged. Thanks.

Fast, high quality, great communication

I will definitely be ordering again - thank you!!

Great Product and Customer Service

I ordered these as a gift. Customer service was excellent, and provided me with guidance on what engraving size would look best for the wine glasses I ordered. They arrived in great condition, and the gift was very well received. Excellent selection available, and quality service. I would recommend Quality Glass Engraving to anyone!

Professionalism and excellent communication very satisfied

I’ve been thrilled with the level of communication turnaround time and professionalism that this company has showing me. I’ve placed two orders so far and looking forward to have them do some exciting things for me over the holiday season..

Beautiful Glasses!!!

The glasses came out absolutely beautiful! They were a retirement gift for my husband. He loves them! The customer service is excellent & the glasses are outstanding!

4 Long Stem Glasses

I had 4 wines glasses done. Each glass had a separate etching from hand illustrations.
1) Glasses appear good quality
2) The turnaround was incredible from initial communications, to a review of my designs, to proof approval, to delivery
3) Glasses exceeded my expectations
4) Price was below my estimate

Love Them! Nice Work.

Extremely prompt fulfillment and some of the best customer service I've ever seen. Would highly recommend.

Beautiful job!

I ordered a glass as a birthday gift and it turned out beautifully. I would definitely order from here in the future! Thanks!

Customer service needs work

Overall I was happy with the product that was (eventually) delivered. I think the shipping & handling fees were a bit excessive, but I went ahead with the purchase anyway.

When I received my shipping confirmation email I noticed that it was being shipped USPS instead of UPS Ground, which I had paid for. I contacted the company and they were able to ship it with FedEx instead. However, I was never able to get a tracking number from them. My email requesting one went unanswered. I texted them and was told I should have gotten an email with that info, well I didn't. They promised to get back to me and never did. It finally arrived about a week later, which is pretty slow for FedEx.

Great Job!! Thank You!!

Great professionalism in communication and product deliverance. I am thoroughly satisfied and would definitely be my first to shop, should I need engraved glassware. Thank you very much.

Not as shown

Cheap lightweight glass
Etching is horrible
Scam

PERFECT

Just received my beer mugs for a golf tournament and they exceeded all my expectations.
The design was complex and the finished product was just as we wanted them. They were so good, I ordered more !

Came out exactly how I wanted it

I even shipped it to the wrong address and they shipped it to the right address no charge thank you guys!

Great custom glasware

Beautiful glassware and design team was fantastic to work with! Thank you

Excellent engraving. Quick turn around.

They took my custom logo and engraved it perfectly on glencairn glasses. Turned the job around quickly at a reasonable price and packaged it well for shipping. I'll be back for more!

Very bad water bottles

My ssin got this water bottles to go to Cooperstown, and it doeswirk. The straw doesn't work, how come??? Beautiful bottle but bad quality, very disappointed.

Whisky glasses

Great product, fast service and shipping. Arrived much earlier than expected, and the glassware is typical barware that you'd expect to be served from in restaurants. Staff works with you and communicates via email through each step of the process.

Wonderful glasses

I don't have a picture of what the glasses look like, but the recipients were amazed and loved them. Other places have a few designs to pick from, but these were 100% customizable with my own graphics which was amazing.